Click the "AnyDesk Remote Control Software" button below to download the AnyDesk software (your anti-virus may give you a warning but it is safe to proceed as long as YOU have initiated contact with Ness Computers to remotely help you)
Click Save, then open the download
Call, text, or chat Ness Computers
We will ask for "This Desk" 9- or 10-digit number, at the top of the AnyDesk window
Click "Accept" on the next window that pops up
We will take over control of your screen
(NEVER install this software and give access to someone you don't know and trust. If someone contacts YOU to convince you that you need to install this software, it is a scam)